At Align Technology, I provided customer service and resolved technical and service-related inquiries using CRM and case management systems.
I followed up proactively on pending cases, documented customer interactions, and kept customer records up to date.
At Metalco Costa Rica, I supported dispatch operations, order coordination, and inventory control. I also managed logistics documentation and checked received products against purchase orders.
At Super y Licorera Cuatro Cruces, I served customers, processed payments using POS systems, and completed cash-register closing procedures. I also restocked merchandise and supported inventory control.
