Robert Garcia

Security log review and incident response workflows to investigate malicious activity and suspicious events.
Vulnerability assessments & alert triage across 12 interconnected users, reducing potential risk exposure by 50%.
Implemented MFA, IDS alerts, and SIEM aligned with NIST, GDPR, and CCPA, while developing security policies and incident response plans to improve organization readiness.

Monitored and investigated security events using Splunk and QRadar SIEM, CrowdStrike Falcon, Wireshark, and Jira ticketing within SOC workflows. Analyzed alerts via log review, phishing analysis, OSINT research, and traffic inspection, and managed ticket workflows, shift handoffs, documentation, and Python/AI-assisted analysis.

Managed 1,500+ guest transportation interactions with a perfect safety and attendance record in high-volume Disney operations. Recognized as top-performing DCP Cast Member.
Earned 30+ Cast Member recognitions for creativity, and proactive engagement, and exceptional guest experiences, through magical guest moments with Disney trivia, games, & interaction.

Founded and operated a recreational sports business, managing operations, scheduling, customer coordination, marketing, and event logistics across U.S. and Ecuador markets.
Built partnerships, organized events, and delivered customer-focused experiences while managing day-to-day business operations.

Provided technical support for students, faculty, and administrative staff across library and academic systems.
Managed Follett and Alma database systems, user accounts, digital resources, and Kindle device support.
Assisted with troubleshooting, technology integration, and system organization to support daily educational operations.

Coordinated avionics repair workflows using ERP and inventory management systems to support operational efficiency and accurate tracking.
Managed database records, parts inventory, and system documentation in a structured technical environment.
Supported cross-functional operations requiring accuracy, organization, and time-sensitive coordination.

Directed youth soccer programs, coordinating staff operations, scheduling, customer communication, and daily program logistics in a fast-paced environment.
Supported operational systems, registration processes, and technology-related tasks while providing leadership, training, and customer-focused support for families and staff.

Operated surveillance and monitoring technologies in support of border security operations and incident response activities.
Utilized structured documentation, communication systems, and investigative procedures in high-pressure environments.
Graduated first in class from the U.S. Border Patrol Academy.

Grade: 4.0 GPA; Golden Key International Honor Society

Activities and societies: Member of Purdue University Global Cybersecurity and Cyber Games Club.

Earned a Master of Science in Information Technology with a focus on cybersecurity. Held a 4.0 GPA and was recognized by Golden Key International Honor Society.

Completed a Bachelor of Science in Criminal Justice at California State University, Los Angeles.

Completed a cybersecurity bootcamp focused on SOC operations, threat analysis, and security monitoring.

Earned the CompTIA Security+ certification.

Activities and societies: Goofy Grad Ops Training (165 hours).

Completed the Disney College Program and Goofy Grad Ops Training as an operational program totaling 165 hours.