David Mendez

Monitored and analyzed security events using IBM QRadar and Splunk ES. Conducted security incident investigations and tuned SIEM rules to optimize threat detection. Collaborated with SOC teams to manage incident response and created incident response playbooks.

Enhanced security posture through zero-trust policies and provided technical guidance to clients on ThreatLocker services. Conducted security assessments and resolved cybersecurity issues.

Maintained and secured enterprise infrastructure, including Dell hardware and RAID storage systems. Supported the implementation of multi-factor authentication to strengthen access controls.

Managed connectivity and streamlined scanning processes. Generated productivity reports and optimized shipment flow.

Configured Cisco wireless access points and provided support for VOIP systems. Monitored networking devices to ensure system reliability.

Underwent SOC Shifts Training to enhance skills in security operations center functions and incident response.

Completed a comprehensive Cybersecurity Program focusing on various aspects of cybersecurity, including incident response and threat detection.

Participated in the Computer Hacking Forensic Investigator Program, gaining skills in forensic analysis and cybersecurity investigations.