Robert Dufresne

I’m a results-driven Operations Manager with 10+ years of leadership experience across healthcare, health information management, military administration, and real estate operations. I bring proven expertise in Lean process improvement, Six Sigma methodologies, workflow optimization, regulatory compliance, P&L management, and KPI tracking.

At Datavant (2025–Present), I manage high-volume health information operations with strict adherence to HIPAA regulatory compliance, SLA requirements, and quality assurance targets. I use Lean to optimize workflow efficiency, reduce delays, and improve performance through standardized training and development, while building cross-training initiatives that strengthen operational continuity across multiple functions.

Previously, I led administrative and operational functions for a 50-person retina specialty practice at Retina Consultants PLLC (2020–2023), streamlining patient flow and reducing scheduling bottlenecks with Lean and Six Sigma. Earlier, as an Administrative Manager in the United States Marine Corps (2011–2015), I handled personnel administration, records management, and operational readiness in high-pressure environments, including processing $200K+ in travel claims with zero discrepancies—work that shaped my commitment to accountability, readiness, and dependable execution.