At the U.S. Navy, I produced 750+ time-sensitive reports to support executive decision-making and implemented corrective controls that improved workflow consistency. I also designed and delivered 90+ hours of training and onboarding, increasing team capacity by 16%.
As a Senior Operations Manager, I coordinated the resolution of 180+ operational outages and technical incidents, helping maintain service continuity. Earlier, as an Operations & Administrative Coordinator, I managed a $4.6M travel budget and maintained 100% compliance across employee scheduling and administrative readiness requirements.
