Open to opportunities

Kiel Shuler

@kielshuler

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Results-driven operational leader with extensive healthcare experience.

United States

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What I'm looking for

I am seeking a leadership role that allows me to drive operational excellence and foster a culture of continuous improvement.

I am an operational leader with over 15 years of progressive experience in healthcare, nonprofit, and military environments. My expertise lies in optimizing business operations and aligning strategic initiatives with organizational goals. I have a proven track record of managing multimillion-dollar budgets and implementing process improvements that enhance workforce performance.

In my recent role as Vice President at Freedom Medical Center, I directed clinical and administrative operations, overseeing resources exceeding $1.5 million. I successfully implemented strategic initiatives that improved operational efficiency and service delivery, utilizing Lean and Six Sigma methodologies to drive organizational transformation. My commitment to fostering inclusive, high-performance cultures has been pivotal in achieving sustainable growth.

Throughout my career, I have led cross-functional teams to excellence, focusing on data-driven decision-making and KPI-driven performance management. I am passionate about developing new service offerings tailored to community needs and ensuring compliance with regulatory standards. My leadership style emphasizes continuous improvement and staff accountability, which I believe are essential for organizational success.

Experience

Work history, roles, and key accomplishments

Vice President

Freedom Medical Center

Mar 2023 - Jan 2025 (1 year 10 months)

Directed clinical and administrative operations with oversight of $1.5M+ in resources. Implemented strategic initiatives improving operational efficiency and service delivery. Drove organizational transformation through Lean and Six Sigma methodologies.

Clinical Operations Budget Management Six Sigma Business Intelligence Strategic Planning Service Delivery Resource Management

Facility Director

Cenikor Foundation

Feb 2022 - Mar 2023 (1 year 1 month)

Managed day-to-day operations of a licensed behavioral health facility. Led budget planning, regulatory compliance, and policy development. Built and sustained a culture of continuous improvement and staff accountability.

Operations Management Budgeting Regulatory Compliance Policy Development Continuous Improvement Service Development Workflow Optimization Team Leadership

Director of Client Services

American GI Forum

Jul 2021 - Feb 2022 (7 months)

Oversaw operational functions for two locations with a combined $1.6M budget. Directed a team of 19, driving performance benchmarks and resource optimization. Cultivated partnerships to expand client access to veteran-focused services.

Budget Management Team Leadership Performance Management Partnership Development Client Services

Case Manager II

RFS Behavioral Health

Jun 2020 - Jul 2021 (1 year 1 month)

Coordinated care plans and interventions across multiple behavioral health domains. Acted as liaison between service providers, schools, and families.

Care Coordination Behavioral Health Liaison Case Management Family Support

General Manager (Call Center)

Expansion Management Group

Aug 2019 - Jun 2020 (10 months)

Directed operational management across 10 sites, improving service KPIs. Led hiring, onboarding, and training programs to support rapid expansion.

Operations Management KPI’S Call Center Operations Hiring Onboarding Training Programs Rapid Expansion Team Leadership

Platoon Sergeant / Team Leader

U.S. Army

Mar 2005 - Apr 2017 (12 years 1 month)

Managed tactical operations and personnel training for a 35-member unit. Honored twice as Drill Sergeant of the Year; achieved 89.9% recruitment success rate.

Leadership Recruitment Military Operations Team Leadership Strategic Planning