Open to opportunities

Robel Mehret User

@robelmehret

I lead travel sales and operations, growing corporate accounts, optimizing logistics, and delivering compliant global travel solutions.

Ethiopia

Message

What I'm looking for

I'm looking to lead sales, operations, or corporate travel programs where I can grow revenue, strengthen client and supplier partnerships, improve travel logistics, and build high-performing teams in an international, compliance-focused environment.

I'm currently leading sales in Ethiopia for Travel Designer Group, developing business for Rezlive, managing key agent relationships, and driving revenue through sales strategy, pricing, partnerships, and targeted promotions.

Previously, I managed marketing and travel operations at Yod Abyssinia General Trading and corporate accounts at BCD Best Tour and Travel, where I maintained a 95%+ client retention rate. I've supported high-value travel programs for UN delegations, ICRC staff, and other corporate clients, coordinating complex international itineraries, supplier negotiations, ticketing, documentation, and compliance.

I bring more than 20 years of sales leadership, backed by an MBA, an IATA Foundation Diploma, and hands-on experience with Galileo GDS, marketing, budgeting, and team development. During the COVID-19 pandemic, I booked more than 650 humanitarian flights for ICRC emergency services.

Experience

Work history, roles, and key accomplishments

Current

Sales Manager-Ethiopia

Current

Travel Designer Group

Feb 2025 - Present (1 year 6 months)

Oversaw customer service processes, conducted performance evaluations, managed budgets and forecasts, and developed sales strategies to drive revenue growth. Built strong client relationships and negotiated contracts to secure favorable terms.

Sales Strategy Customer Service Budget Management Forecasting Contract Negotiation CRM Market Analysis Team Leadership Marketing Trade Shows Networking Product Development Pricing Strategy

Marketing and Tour Director

Yod Abyssinia International Hotel

Jul 2022 - Mar 2025 (2 years 8 months)

Directed marketing and tour operations, enhancing brand presence through online and social media marketing.

Airline Ticketing

Digital Marketing Consultant

Self-employed

May 2022 - Feb 2025 (2 years 9 months)

Provided digital marketing consulting services, focusing on SEO, analytics, and digital activation.

Digital Marketing Google Analytics SEO Digital Activations

Manager

Cruise Tour and Travel PLC

Apr 2023 - Jun 2023 (2 months)

Managed administrative and marketing functions for a travel company.

Administrative Management Email Marketing Marketing Management

Travel agency manager

Cruise Tour and Travel PLC

Apr 2023 - Jun 2023 (2 months)

Led day-to-day travel operations, including complex international itineraries and global bookings. Cultivated supplier partnerships, provided expert consultancy, and oversaw ticketing and documentation excellence.

Operations Management Supplier Relations Travel Consultancy Ticketing Documentation Marketing Lead Generation Compliance Team Leadership Training Customer Relationship Management

Sales Manager/Account Manager

BCD Best Tour and Travel

Jan 2022 - Apr 2023 (1 year 3 months)

Managed a portfolio of high-value corporate accounts, ensuring service level agreements were met. Developed sales strategies, negotiated contracts, and analyzed data to optimize travel budgets.

Account Management Sales Strategy Contract Negotiation Data Analysis Market Analysis Compliance

Welcome Assistant

International Committee For The Red Cross

Jan 2021 - Dec 2021 (11 months)

Coordinated and assisted in welcoming staff and guests, ensuring proper briefing and documentation. Booked humanitarian flights and made hotel reservations, ensuring cost-effective travel and compliance.

Coordination Travel Booking Hotel Reservations Compliance Customer Service

Welcome Assistant

International Committee of the Red Cross - ICRC

Jan 2021 - Dec 2021 (11 months)

Provided welcome and assistance services, utilizing customer relationship management and airline ticketing skills.

Airline Ticketing Customer Relationship Management

Sales and Account Manager

BCD Travel

Nov 2019 - Dec 2020 (1 year 1 month)

Managed sales and client accounts, focusing on airline ticketing and customer relationship management.

Airline Ticketing Customer Relationship Management

Reservation and Ticketing Agent

Gashem Travel

Dec 2016 - Oct 2019 (2 years 10 months)

Managed travel for UN delegations, including complex routings and accommodations. Utilized GDS platforms for reservations and ensured compliance with fare rules and documentation requirements.

Ticketing Reservation Management Customer Service Documentation Compliance Financial Reporting

Senior Ticketing Agent

Gashem Travel ECA Branch

Jan 2016 - Oct 2019 (3 years 9 months)

Handled airline ticketing operations and customer service.

Airline Ticketing

Ticket Agent

Bye Tour and Travel

Aug 2016 - Dec 2016 (4 months)

Established and managed a DHL retail department, adding revenue streams. Planned and sold air tickets, hotel accommodations, and travel insurance, coordinating end-to-end travel services.

Sales Travel Planning Logistics Coordination Client Consultation

Travel Agent

Connect and Excited Travel Agency

Apr 2016 - Aug 2016 (4 months)

Collaborated with clients to determine travel needs and provided advice on destinations and transit. Specialized in selling air tickets, hotel reservations, and travel insurance, ensuring accurate bookings.

Travel Sales Hotel Reservations Travel Insurance

Sales Manager

Kirubel Meheret Import PLC

Sep 2003 - Jan 2015 (11 years 4 months)

Directed sales and marketing activities, achieving revenue targets. Identified new markets, established pricing strategies, and led team development to elevate productivity.

Sales Leadership Market Expansion Pricing Strategy Brand Management Contract Negotiation team development