Skip to main content
Rizka AshrinaRA
Open to opportunities

Rizka Ashrina

@rizkaashrina

I manage customer operations, CRM campaigns, and support experiences that drive repeat orders.

Indonesia
Message

What I'm looking for

I'm looking for a customer operations, CRM, or customer support role where I can improve service quality, resolve customer issues, and run campaigns that strengthen customer engagement and repeat orders.

A dedicated and hardworking individual with a strong sense of responsibility. Active on social media, particularly Twitter, where I engage with a global audience. Experienced in content creation and design, including producing and selling fan-made merchandise. I also manage a quote account, curating and sharing motivational content sourced from various platforms.

Experience

Work history, roles, and key accomplishments

MC
Current

Customer Operations & CRM Specialist

ME Corp

Aug 2025 - Present (1 year 1 month)

Managed end-to-end customer operations, ensured timely order fulfillment, and handled customer inquiries and complaints. Executed promotional campaigns and developed customer reactivation strategies to drive repeat orders and increase conversion rates.

Education

Degrees, certifications, and relevant coursework

IJ

Institut Ilmu Sosial dan Ilmu Politik Jakarta

Bachelor of Science, Communication Science

Bachelor of Science in Communication Science from Institut Ilmu Sosial dan Ilmu Politik Jakarta, graduating in 2016.

Tech stack

Software and tools used professionally

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan