Riya Singh
@riyasingh11
I resolve customer queries across live chat and social media while building positive client relationships.
IndiaWhat I'm looking for
At Startek Agies in Lucknow, I supported clients through live chat and was promoted within two months to the Social Media Support team for my communication, problem-solving, and client-handling skills.
I resolve customer concerns quickly and professionally across digital channels, using active listening and clear communication to create smooth client experiences. I'm eager to continue growing through training and leadership development while contributing to a collaborative, service-focused team.
Experience
Work history, roles, and key accomplishments
Chat Support Executive
Startek Agies
Feb 2025 - Mar 2026 (1 year 1 month)
Handled customer queries via live chat and social media, delivering quick and effective resolutions. Promoted to the Social Media Support team within two months based on strong communication and problem-solving skills.
Education
Degrees, certifications, and relevant coursework
Trident Academy of Creative Technology
Bachelor of Business Administration, Business Administration
2021 - 2024
Pursued a Bachelor of Business Administration degree, gaining foundational knowledge in business principles and management.
Sant Nandlal Smriti Vidya Mandir
Higher Secondary Certificate, Commerce
2020 - 2021
Completed 12th grade in Commerce, building a strong foundation in business and economics.
Sant Nandlal Smriti Vidya Mandir
Secondary School Certificate, General Studies
2018 - 2019
Completed 10th grade, establishing a solid academic foundation.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
Interested in hiring Riya?
You can contact Riya and 90k+ other talented remote workers on Himalayas.
Message RiyaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
