@riya4294
CRM Executive at MVL Ltd. managing client relationships, possession documentation, correspondence, and MIS reporting.
IndiaAt MVL Ltd., I manage end-to-end CRM operations, including client calls, meetings, and relationship management. I handle possession documentation and client correspondence, and maintain master sheets for tracking and MIS reporting.
At Chakr Innovation, I qualified leads, shared customer feedback with product and service teams, and resolved device-related complaints. At Maruti Suzuki Pasco, I generated leads, followed up with customers after purchase, and compiled performance data and feedback.
Work history, roles, and key accomplishments
MVL Ltd.
Aug 2025 - Present (1 year 2 months)
Led end-to-end CRM operations including client calls, meetings, and relationship management. Handled documentation, MIS reporting, and collections follow-up.
Chakr Innovation
Jun 2024 - Dec 2024 (6 months)
Managed lead generation, feedback, complaints resolution, and device support. Followed up with customers to ensure satisfaction.
Maruti Suzuki Pasco
Feb 2022 - May 2024 (2 years 3 months)
Generated leads and engaged with prospects via calls and emails. Performed follow-ups and compiled daily performance data for MIS reporting.
Degrees, certifications, and relevant coursework
B.Sc. (Non-Medical), Physics, Chemistry & Mathematics
Completed B.Sc. (Non-Medical) in 2024 with a strong foundation in analytical thinking and problem-solving.
Software and tools used professionally
IndiaYou can contact Riya and 90k+ other talented remote workers on Himalayas.
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