Mahendra S Dev
@mahendrasdev
I support customers, manage CRM workflows, and improve sales and service operations across automotive businesses.
IndiaWhat I'm looking for
I’ve supported customers across email, chat, and phone at TATA Motors, resolving queries and explaining products while maintaining high satisfaction levels.
I’ve also contributed to product marketing through ads and used CRM software to manage customer relationships and service-focused workflows.
At NEXA Maruti Suzuki, I handled backend work, chat and email support, data entry, documentation, and Microsoft Excel tasks.
Earlier at TSMT, I carried out pre- and post-audits of sales and service dockets, stock audits, voucher entry, management reporting, and GST filing support.
Experience
Work history, roles, and key accomplishments
Customer Relationship Manager
Tata Motors
Oct 2023 - May 2026 (2 years 7 months)
Provided customer support through email, chat, and phone, resolving queries while maintaining high satisfaction levels. Handled product marketing through ads and explained products to customers.
Education
Degrees, certifications, and relevant coursework
Bangalore University
Bachelor of Commerce, Commerce
2015 - 2018
Grade: 65%
Pursued Bachelor of Commerce degree from Bangalore University, achieving an average of 65%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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