Looking for a job

Palak Luthra

@palakluthra

Message

I manage CRM operations that strengthen property buyer relationships and lead conversion.

India

Message

What I'm looking for

I'm looking for a CRM-focused role where I can manage client relationships, coordinate follow-ups and site visits, support lead conversion, and deliver a seamless customer experience.

I've supported CRM operations and customer engagement for Bhutani Infra, managing client follow-ups, meetings, and site visits.

At Max-Digi Infotech Pvt Ltd (Bhutani Infra), I maintained accurate client databases and handled inbound and outbound property inquiries from March 2021 to August 2024.

I coordinate site visits, follow up with clients after visits, and prepare reports on lead status and client interactions. I also assist sales teams with lead conversion and relationship management.

I'm focused on creating a seamless property-buying experience through clear communication, accurate records, and responsive customer support.

Experience

Work history, roles, and key accomplishments

Senior Executive - CRM

Bhutani Infra

Dec 2025 - Mar 2026 (3 months)

Rejoined Bhutani Infra to support CRM operations and customer engagement. Managed client follow-ups, coordinated meetings and site visits, assisted sales teams in lead conversion, and maintained accurate records.

Client Communication Database Management Lead Follow Up Customer Support Excel Microsoft Word

Senior Executive - CRM

Max-Digi Infotech Pvt Ltd (Bhutani Infra)

Mar 2021 - Aug 2024 (3 years 5 months)

Managed and maintained client database with accurate and up-to-date information. Handled inbound and outbound calls to respond to property inquiries, coordinated site visits, and prepared regular reports on lead status and client interactions.

Client Communication Database Management Lead Follow Up Excel Microsoft Word