At Tata Motors, I managed customer data and updated CRM records while working as a Sales Executive.
I followed up on vehicle enquiries, test drives, deliveries, and after-sales services, and handled customer feedback and complaints to support timely resolution.
I also coordinated with sales and service teams to improve customer satisfaction, scheduled service reminders, and maintained regular customer communication.
At Mahindra Tractors, I worked in Customer Relationship Management, maintaining relationships with partners, agencies, and vendors and monitoring brand consistency across marketing channels and materials. I completed an MBA specializing in Marketing and Human Resource Management at Global Academy Of Technology Bengaluru.
