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@deepramakanthas
Accomplished professional skilled in process optimization and quality assurance.
I am an accomplished professional with a strong background in process optimization and quality assurance, particularly within the Google Maps project. My experience as a Senior Process Executive at Cognizant allowed me to enhance workflows by 25% through meticulous data analysis and process mapping. I pride myself on my ability to resolve complex issues swiftly, maintaining an impressive 98% operational uptime in fast-paced environments.
My journey began with a Bachelor of Commerce, followed by a PGDBM in Finance and System Management. Throughout my career, I have consistently demonstrated my capacity for analytical and investigative thinking, which has led to significant improvements in process efficiency and client satisfaction. I have successfully trained and mentored new associates, contributing to a 25% increase in team productivity.
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Work history, roles, and key accomplishments
Cognizant
Jan 2020 - May 2022 (2 years 4 months)
Led the Google Maps Project as a Senior Process Executive, enhancing workflows by 25% through data analysis and maintaining 98% operational uptime. Achieved 100% compliance in operational processes and optimized workflows, reducing processing time by 30%.
Infosys
May 2019 - Jan 2020 (8 months)
Worked as a Process Executive on the Google Maps Project, monitoring operational data to enhance process efficiency. Utilized Microsoft Office Suite for documentation and reporting, while performing quality assurance checks to ensure high accuracy.
Degrees, certifications, and relevant coursework
PGDBM, Finance and System Management
2016 - 2018
Bachelor of Commerce, Commerce
2013 - 2016
Software and tools used professionally
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