Ritu Upadhyay
@rituupadhyay
MBA operations professional with computer science background, skilled in process optimization and data analysis.
What I'm looking for
I am an MBA graduate in Operations Management with a foundation in Computer Science and hands-on experience improving digital operations and fulfillment workflows.
During an operations internship I reduced order processing time by 25% through workflow analysis and supported process documentation with Excel dashboards to increase performance visibility.
I have built web and data projects — a PHP/SQL discussion forum that improved user retention during testing and a Python tic-tac-toe algorithm focused on logic optimization — and developed automated digital assets and responsive HTML email templates that improved engagement.
I bring strong skills in MS Excel, SQL, Google Analytics, project management, stakeholder interviews, and cross-functional collaboration, and I seek roles where I can apply data-driven process improvements and digital operations expertise.
Experience
Work history, roles, and key accomplishments
Operations Intern
Afcon Engineering Works
May 2023 - Jul 2023 (2 months)
Improved fulfillment efficiency by 25% through workflow analysis and reduced order processing time by 25%; conducted stakeholder interviews and produced actionable reports to enhance coordination and accuracy.
HTML Trainee
Uplers
Jun 2021 - Jul 2021 (1 month)
Developed and optimized 20+ responsive email templates, improving CTR by ~15% and reduced content errors by 30% via A/B testing and cross-platform accessibility validation.
Education
Degrees, certifications, and relevant coursework
Thakur Institute of Management Studies & Project Management
Master of Business Administration, Operations Management
2022 - 2024
Grade: 7.11
Activities and societies: Member, Research Cell; participated in Emerging Leaders Program and attended marketing and analytics events; completed related certifications in Google Analytics and project management.
Full-time Master of Business Administration with focus on Operations Management, supply chain and research, completed with practical projects in digital operations and process optimization.
Viva College
Bachelor of Science, Computer Science
2017 - 2020
Grade: 7.47
Activities and societies: Developed web and Python projects (PHP+SQL forum, Tic-Tac-Toe); completed HTML trainee role and collaborated on email template and A/B testing initiatives.
Bachelor of Science in Computer Science with coursework and projects in web development, algorithms, and software applications supporting internships and technical roles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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