RSRitesh Shettigar
@riteshshettigar
Experienced digital marketer with a strong background in customer service.
IndiaWhat I'm looking for
I am a dedicated professional with extensive experience in digital marketing, banking, and customer service. My journey has allowed me to work with renowned clients such as Costco Wholesale and Procter & Gamble, where I successfully strategized and managed digital marketing campaigns, achieving remarkable increases in organic traffic and conversion rates. My ability to collaborate with teams and optimize user experiences has consistently led to improved performance metrics.
In addition to my digital marketing expertise, I have a solid foundation in event management and back-office operations. I have effectively supervised teams, managed corporate client portfolios, and implemented strategies that enhance operational efficiency. My educational background in Hospitality Management and Hardware and Networking Engineering complements my professional skills, enabling me to approach challenges with a well-rounded perspective.
Experience
Work history, roles, and key accomplishments
Digital Marketing Specialist
Fiverr Upwork
Mar 2022 - Present (3 years 2 months)
Managed and optimized digital marketing campaigns across various platforms, achieving a 90% increase in organic traffic. Developed content marketing strategies and improved user experience by collaborating with design teams.
Event Manager
Itz-Showtime
Aug 2021 - Dec 2021 (4 months)
Supervised a team of 16, managed event staffing, and negotiated vendor agreements to maintain budget requirements. Improved operational efficiency during busy periods.
Backoffice Executive
3i Infotech
Nov 2020 - Feb 2021 (3 months)
Performed EKYC for accounts, managed data entry tasks, and maintained filing systems. Provided financial advice and prepared reports on market trends.
Telesales Executive
Bajaj Finance
Jul 2020 - Oct 2020 (3 months)
Engaged with customers to sell credit cards and loans, ensuring a friendly and professional interaction to enhance customer satisfaction.
Billing Specialist
Procter and Gamble
Jan 2020 - Jul 2020 (6 months)
Managed invoicing processes, achieving a 30% reduction in late fees. Collaborated with major FMCG companies to ensure timely payments.
Telecaller
Airtel
Sep 2019 - Nov 2019 (2 months)
Educated potential customers about services and products, compiling sales reports to enhance marketing strategies.
Outdoor Sales and Marketing Executive
ITC
Apr 2019 - Jul 2019 (3 months)
Maintained customer relationships and improved satisfaction scores through effective engagement strategies.
Education
Degrees, certifications, and relevant coursework
Aditya Institute
Bachelor of Science, Hospitality Management
2019 - 2019
Grade: 60.80%
Completed a Bachelor of Science in Hospitality Management with a focus on providing quality service and managing hospitality operations.
British Learning
Post Graduate, Hardware and Networking
2014 - 2014
Grade: 71%
Completed a Post Graduate program in Hardware and Networking Engineering, gaining skills in network design, infrastructure, and cloud computing.
Availability
Location
IndiaAuthorized to work in
Job categories
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