Looking for a job

Rispah Nyaboke

@rispahnyaboke

Message

I manage high-volume customer communication, records, and administrative operations with accuracy and confidentiality.

Kenya

Message

What I'm looking for

I'm looking for an administrative support, customer support, or data entry role where I can manage records, communication, documents, and high-volume tasks accurately while working independently.

At Ignite Energy Access, I manage high-volume customer communication, account follow-ups, payment commitments, records, reports, and daily administrative tasks while working independently and remotely.

I've also supported Nakuru Law Courts with confidential legal documents and clerical work, and handled debt collection at Ideon Limited through accurate records, customer follow-ups, and payment arrangements.

Experience

Work history, roles, and key accomplishments

Current

Loan Recovery Officer

Current

Ignite Energy Access

Aug 2022 - Present (4 years 2 months)

Handles high-volume customer communication via phone and email, manages account follow-ups, and maintains accurate records in internal systems. Uses autodialer for outbound calls and prepares reports using Microsoft Excel.

Dialer Remote Work Client Communication Account Management Data Entry Excel Outlook

Debt Collector

Ideon Limited

Mar 2021 - Aug 2022 (1 year 5 months)

Contacted customers with outstanding debts, negotiated payment arrangements, and maintained records of commitments. Handled high-volume outbound calls and escalated unresolved accounts as necessary.

Debt Collection Negotiation Client Communication Record keeping Outbound Calls

Secretarial Assistant / Clerical Support

Nakuru Law Courts

Jul 2019 - Feb 2020 (7 months)

Typed and formatted legal documents, proofread for accuracy, and filed confidential court records. Provided general clerical support and handled sensitive information professionally.

Documentation Preparation Proofreading Filing Microsoft Office Confidentiality