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RISHIKESH JUMANI

@rishikeshjumani

I stabilize enterprise endpoints and servers through Intune, PowerShell automation, patching, and Windows infrastructure operations.

India

Message

What I'm looking for

I'm looking to continue building reliable cloud and infrastructure operations through endpoint management, Windows administration, automation, patching, security compliance, and large-scale server modernization.

At Infosys, I support global enterprise infrastructure across Microsoft Intune, Windows, Linux, and server operations. I've helped stabilize more than 100,000 endpoints and resolved 600+ complex user and endpoint tickets during a major transition.

I led Windows Server 2012-to-2016 upgrades across 1,600+ on-premises servers, maintained 95%+ patch execution, and safely decommissioned 800+ servers. Using SCCM and PowerShell, I reduced time spent on repetitive operational tasks by 60%.

I've also supported Windows 10-to-11 migrations, application lifecycle management, compliance remediation, and UEFI security troubleshooting. I enjoy sharing knowledge through Intune policy, application packaging, and troubleshooting KTs while delivering reliable end-user experiences.

Experience

Work history, roles, and key accomplishments

Current

System Engineer

Current

Infosys Ltd.

Jan 2022 - Present (4 years 8 months)

Managed Tier 2/3 operational infrastructure support for a global enterprise, maintaining and stabilizing over 100,000 endpoints within Microsoft Intune. Resolved more than 600 complex user and endpoint tickets during a 75-day project transition window, earning weekly client appreciation recognitions for customer satisfaction.

Microsoft Intune PowerShell Windows 10 Windows 11 Application Lifecycle Management Bitlocker UEFI Troubleshooting Customer Support

Education

Degrees, certifications, and relevant coursework

Nettur Technical Training Foundation (RD Tata)

Diploma, Cloud Computing and IT Infrastructure

Grade: 8.74/10

Activities and societies: Relevant Coursework: Cloud Computing, AWS Cloud, ITIL DevOps, Windows Server Administration & Linux Server Administration, Cyber Security, Network Security, Project Management, Python Programming, Software Testing Lab. Majors: Cloud Analytics and Project Management.

Completed a Diploma in Cloud Computing and IT Infrastructure with a GPA of 8.74/10, covering coursework in cloud computing, AWS, ITIL DevOps, and server administration.