Riley Carrasquillo

Created and mentored participants in programs aimed at empowering sex-trafficked women in African communities. Trained and mentored individuals in practical skills such as marketing, administration, and digital literacy, designing accessible programs for long-term skill development and economic empowerment.

Served as a multi-faceted consultant, contributing to development, client onboarding, and solutions engineering for an Electronic Medical Record system. Successfully onboarded three new clinics and conducted 30 Alpha interviews, leading to product improvements and B2B SaaS customer conversions.

Served as a Product Manager, collaborating with university faculty and data scientists to deliver behavioral health models for clinical treatment plans. Developed a scalable system for labeling over 10,000 behavioral data points, supporting AI models, diagnostic tools, and clinical research.

Managed a large team of operations agents, overseeing the development of an internal tooling system for HELOC transactions. Drove operational efficiency by implementing AI agents to automate high-cost processes and led cross-functional teams in process automation initiatives.

Mentored entry-level Product Managers, guiding them in career planning and goal setting within Utah's largest Product Management and Design organization. Provided one-on-one coaching to early-career professionals, developing individualized growth plans and creating resources for job searches and professional development.

Currently pursuing a Master of Social Work, focusing on structured care systems, trauma-informed communication, and outcomes-based program delivery. Applying background in operations and cross-functional collaboration to behavioral health. Developing skills to support individuals with trauma, anxiety, and depression using applied behavioral frameworks.

Studied core psychological theories, research methods, and statistical analysis. Gained foundational knowledge in human behavior and mental processes.