Riim janati idrissi

I am a highly motivated administrative and customer service professional with seven years of experience across aviation and real estate sectors. I deliver reliable office management, documentation, and customer-facing support with attention to detail.

At Qatar Airways Duty Free I handled high-volume sales transactions, exceeded targets through upselling, and maintained strong customer relationships while ensuring merchandising and counter standards. I developed strong problem-solving skills serving international travelers.

As a project manager at CHAMS MISK I prepared administrative documents, drafted summary reports, and supported daily operations through data entry and coordination to streamline internal communication. Earlier roles include accounting assistance and freelance airline reservation work, giving me practical finance and booking-system experience.

I am fluent in Arabic, French, and English, adaptable to multicultural fast-paced environments, and seeking to contribute these skills to a dynamic international organization focused on operational excellence and customer satisfaction.