Chaimaa beCB
Open to opportunities

Chaimaa be

@chaimaabe

Experienced Administrator skilled in customer service and process management.

Morocco

What I'm looking for

I am looking for a role that values organization and efficiency, where I can contribute to team success and continue to grow professionally.

I am an experienced Administrator with over 4 years of expertise in office management and customer service. My background includes creating efficient processes, managing calendars, and providing exceptional administrative support. I pride myself on being organized and detail-oriented, which has allowed me to thrive in high-volume office environments.

Currently, I work as a Transaction Coordinator at Atlas Virtual in Casablanca, where I review and monitor billing activities to ensure accuracy and timeliness. I have extensive knowledge of Microsoft Office Suite and Adobe Suite, and I am adept at preparing detailed reports to track customer service metrics, identifying areas for improvement. My experience in title processing has equipped me with the skills to prepare, review, and examine title documents with a proven track record of accuracy and efficiency.

Experience

Work history, roles, and key accomplishments

AV
Current

Senior Transaction Coordinator

Atlas Virtual

May 2019 - Present (6 years 1 month)

Reviewed and monitored billing activities, ensuring accuracy and timeliness. Prepared detailed reports to track customer service metrics and identify areas for improvement. Managed title processing and examination, including preparing and reviewing title documents, commitments, and policies, while coordinating with lenders and closing agents.

Education

Degrees, certifications, and relevant coursework

BA

Boustan Almalaika

Baccalaureate, General Studies

Completed secondary education with a focus on general studies. Gained foundational knowledge across various subjects.

CP

complexe de formation agroalimentaire et plasturgie

Deug, Agro-food and Plasturgy

Undertook studies at the complexe de formation agroalimentaire et plasturgie. Developed skills relevant to the agro-food and plastics industries.

EN

ENSEM

Bachelor, Quality, Health, Safety & Environment (QHSE)

Pursued a Bachelor's degree in Quality, Health, Safety & Environment (QHSE). Focused on principles and practices for ensuring quality, health, safety, and environmental compliance.

Tech stack

Software and tools used professionally

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Chaimaa be - Senior Transaction Coordinator - Atlas Virtual | Himalayas