Chaimaa be
@chaimaabe
Experienced Administrator skilled in customer service and process management.
What I'm looking for
I am an experienced Administrator with over 4 years of expertise in office management and customer service. My background includes creating efficient processes, managing calendars, and providing exceptional administrative support. I pride myself on being organized and detail-oriented, which has allowed me to thrive in high-volume office environments.
Currently, I work as a Transaction Coordinator at Atlas Virtual in Casablanca, where I review and monitor billing activities to ensure accuracy and timeliness. I have extensive knowledge of Microsoft Office Suite and Adobe Suite, and I am adept at preparing detailed reports to track customer service metrics, identifying areas for improvement. My experience in title processing has equipped me with the skills to prepare, review, and examine title documents with a proven track record of accuracy and efficiency.
Experience
Work history, roles, and key accomplishments
Senior Transaction Coordinator
Atlas Virtual
May 2019 - Present (6 years 1 month)
Reviewed and monitored billing activities, ensuring accuracy and timeliness. Prepared detailed reports to track customer service metrics and identify areas for improvement. Managed title processing and examination, including preparing and reviewing title documents, commitments, and policies, while coordinating with lenders and closing agents.
Education
Degrees, certifications, and relevant coursework
Boustan Almalaika
Baccalaureate, General Studies
Completed secondary education with a focus on general studies. Gained foundational knowledge across various subjects.
complexe de formation agroalimentaire et plasturgie
Deug, Agro-food and Plasturgy
Undertook studies at the complexe de formation agroalimentaire et plasturgie. Developed skills relevant to the agro-food and plastics industries.
ENSEM
Bachelor, Quality, Health, Safety & Environment (QHSE)
Pursued a Bachelor's degree in Quality, Health, Safety & Environment (QHSE). Focused on principles and practices for ensuring quality, health, safety, and environmental compliance.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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