Mhel Castor
@mhelcastor
I manage café operations, social media, customer service, and teams to improve guest experiences.
PhilippinesWhat I'm looking for
I'm currently supporting Raelle Cafe as an All Around Barista and Social Media Specialist, preparing specialty coffee, responding to social media inquiries, and delivering customer service while following safety procedures.
I previously owned and managed Hangout Café and Bar, where I used customer feedback to improve services, monitored budgets, assigned staff responsibilities, and built customer satisfaction and loyalty. My experience also includes teller operations at Mlhuillier Financial Services Inc. and HR support in recruitment, employee records, attendance tracking, exit interviews, and employee engagement.
Experience
Work history, roles, and key accomplishments
All Around Barista/Social Media Specialist
Raelle Cafe
Jan 2025 - Present (1 year 7 months)
Managed customer service requests through social media channels and prepared specialty coffee drinks. Greeted customers, took orders, and followed safety procedures while operating machinery.
Education
Degrees, certifications, and relevant coursework
Cavite State University Bacoor City Campus
Bachelor of Science, Business Management
Bachelor of Science in Business Management with a focus on Human Resource, completed in July 2022.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
Skills
Interested in hiring Mhel?
You can contact Mhel and 90k+ other talented remote workers on Himalayas.
Message MhelGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
