Open to opportunities

Phoebe Labadan

@phoebelabadan

Message

Dedicated hospitality professional with experience in customer service.

Philippines

Message

What I'm looking for

I seek a role that offers growth opportunities and a supportive team environment.

I am a dedicated hospitality professional with a strong background in customer service and operational support. My experience includes working as an Office Staff/Clerk for the Local Government Unit of Manticao, where I honed my organizational and communication skills. I have also gained valuable hands-on experience in various roles within the hospitality sector, including bartending, food service, and housekeeping.

Throughout my career, I have participated in numerous training programs and seminars that have enriched my knowledge and skills in the industry. My commitment to excellence was recognized when I received the Leadership Award of the Year during my time at ICTI Polytechnic College. I am passionate about creating positive experiences for customers and thrive in environments that allow me to learn and grow.

Experience

Work history, roles, and key accomplishments

Office Staff/Clerk

Local Government Unit of Manticao

Jan 2019 - Jul 2022 (3 years 6 months)

Worked as an office staff and clerk, managing administrative tasks and supporting various office functions for the Local Government Unit.

Administrative Support Communication Skills Microsoft Office Time Management Customer Service

Production Worker

Universal Robina Corporation (URC)

Dec 2014 - Nov 2015 (11 months)

Engaged in production activities, ensuring quality control and efficient operation within the manufacturing process.

Production Management Quality Control Teamwork

Service Crew

Silvestro’s Bistro Confiserie

Apr 2014 - Aug 2014 (4 months)

Provided excellent customer service and assisted in food and beverage service, contributing to a positive dining experience.

Customer Service Team Collaboration Communication Skills Multitasking

On Call Housekeeper/FBS

Plaza Alemania Hotel

Jan 2014 - Mar 2014 (2 months)

Performed housekeeping duties and food and beverage service on an on-call basis, ensuring cleanliness and guest satisfaction.

Time Management

Barista

Kopi Luwak Specialty Tea and Coffee Shop

Jul 2013 - Nov 2013 (4 months)

Served as a barista, preparing beverages and providing customer service in a fast-paced coffee shop environment.

Barista Skills Customer Service Beverage Preparation Teamwork

Education

Degrees, certifications, and relevant coursework

ICTI Polytechnic College

Associate in Hotel and Restaurant Management, Hotel and Restaurant Management

2012 - 2014

Completed an Associate in Hotel and Restaurant Management, focusing on the principles of hospitality, food service, and management practices in the restaurant industry.