Rie Padilla
@riepadilla
I’m a detail-oriented operations and customer support professional specializing in high-volume scheduling, routing coordination, and data accuracy.
What I'm looking for
I’m an operations and customer support professional with 10+ years of combined experience across dispatch coordination, maintenance operations, credit repair services, medical insurance support, construction back-office support, and real estate administration. I’m known for handling high-volume workflows while keeping accuracy, deadlines, and records consistently on point.
In my most recent data-focused work as a Data Services Representative, I managed high-volume property and tenant-related data, coordinated internal requests to ensure timely completion, and maintained detailed reports and system updates. I also supported service-related issue resolution through email and internal communication, working efficiently against productivity and quality standards.
Across credit repair and maintenance coordination, I’ve managed multiple client cases simultaneously, reviewed credit reports using Metro 2 and dispute methods, prepared documentation, and monitored progress with strong follow-through. I’m comfortable working independently, multitasking in fast-paced environments, and supporting US-based teams across different time zones through clear communication, ticketing/CRM workflows, and process documentation.
Experience
Work history, roles, and key accomplishments
Credit Repair Specialist
750 Credit Group
Jan 2024 - Jan 2026 (2 years)
Managed multiple client accounts by maintaining accurate documentation and dispute timelines. Reviewed credit reports using Metro 2 and factual dispute methods, prepared dispute paperwork, and coordinated ongoing case updates through professional customer communications.
Data Services Representative
RealPage Philippines Inc.
Jan 2021 - Jan 2024 (3 years)
Managed high-volume property and tenant data with strong accuracy and deadline focus. Coordinated with internal departments to complete operational requests and maintained detailed records, reports, and updates while handling customer email inquiries.
Medical Insurance Support
Outsourced
Verified medical eligibility and reviewed insurance coverage and claim-related documentation while maintaining accurate patient and insurance records. Coordinated with providers and support teams for account updates and handled high-volume administrative workflows with compliance-focused attention to detail.
Maintenance Coordinator (VA)
Outsourced
Coordinated maintenance schedules, work orders, and vendor communication to support timely task completion. Communicated updates with technicians, tenants, and contractors and maintained organized records, reports, invoices, and documentation in a fast-paced remote environment.
Education
Degrees, certifications, and relevant coursework
Undergraduate (Information Technology)
Undergraduate, Information Technology
Pursuing an undergraduate program in Information Technology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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