Ridhi Chowdhary
@ridhichowdhary
Detail-oriented medical administrative assistant with strong research skills.
What I'm looking for
I am a dedicated medical administrative assistant with a proven track record in enhancing patient care and optimizing operational efficiency. My experience at City Edge Vision Centre in Ottawa allowed me to increase revenue through effective upselling of premium cataract surgery lenses and streamline scheduling processes, reducing patient wait times by 25%. I take pride in strengthening client relationships and improving overall patient satisfaction.
Prior to my role in Ottawa, I worked as a laboratory technician in India, where I improved service adoption by recommending additional diagnostic tests and maintained lab inventory to ensure compliance with protocols. My academic background includes a Postgraduate Certificate in Regulatory Affairs from Algonquin College, where I gained expertise in regulatory compliance and quality assurance, further enhancing my ability to contribute to the healthcare sector.
Experience
Work history, roles, and key accomplishments
Medical Administrative Assistant
City Edge Vision Centre
Jan 2023 - Jan 2025 (2 years)
Increased revenue by upselling premium cataract surgery lenses and streamlined scheduling, reducing patient wait times by 25%. Optimized billing and coding procedures, increasing claim acceptance rates by 15% and strengthened client relationships to improve overall patient satisfaction.
Laboratory Technician
Saini Healthcare
Jan 2021 - Jan 2023 (2 years)
Improved service adoption by recommending additional diagnostic tests to patients and maintained lab inventory while ensuring compliance with protocols, which reduced errors. Contributed to technical documentation and research studies, enhancing data accuracy.
Research Assistant
Panjab University
Sep 2019 - Jan 2021 (1 year 4 months)
Assisted in securing research funding through grant applications and proposals. Managed data collection and analysis, ensuring compliance with quality standards, and developed presentations and reports to communicate research findings effectively.
Education
Degrees, certifications, and relevant coursework
Algonquin College
Post Graduate Certificate, Regulatory Affairs
2023 - 2024
Gained expertise in regulatory compliance, drug approval processes, and quality assurance. Completed hands-on training in regulatory submission writing and dossier preparation. Analyzed legislation and industry regulations for pharmaceuticals and medical devices.
Panjab University
Master of Science, Stem Cell and Tissue Engineering
2019 - 2021
Performed biomaterials characterization, cell culture, and scaffold fabrication. Gained experience in regenerative medicine techniques and laboratory protocols. Contributed to presentations and reports for scientific conferences.
Panjab University
Bachelor of Science (Honors), Biotechnology
2016 - 2019
Conducted laboratory experiments on microbial fermentation for enzyme production. Gained hands-on experience in PCR, gel electrophoresis, and recombinant DNA techniques. Participated in industrial training focused on quality control and bioprocess optimization.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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