Simone Palman-Brown
@simonepalman-brown
Operations Manager at Tesla who reduced quarterly operational spend from £1.4M to £150k while maintaining delivery volumes.
United KingdomWhat I'm looking for
At Tesla Motors Limited, I directed UK and Ireland home-delivery and vehicle registration operations, coordinating cross-functional teams and external stakeholders while maintaining regulatory compliance.
I reduced quarterly operational spend from £1.4M to £150k by transitioning delivery operations in-house while maintaining delivery volumes. I also introduced supplier contracts, MSAs, SOPs and vendor KPIs to improve accountability and operational consistency.
Earlier at Tesla, I supervised national home-delivery operations and coached Operations Specialists. I started there managing customer vehicle delivery journeys, preparing vehicles and CRM records for appointments.
Experience
Work history, roles, and key accomplishments
Directed UK & Ireland home-delivery and vehicle registration operations, ensuring regulatory compliance and coordinating cross-functional teams. Negotiated supplier contracts, managed budgets, and led a team of supervisors and coordinators.
Supervised daily national home-delivery operations, managing team scheduling and workload allocation across the UK network. Delivered workforce planning and introduced operational improvements to reduce escalations.
Coordinated national vehicle delivery operations, working cross-functionally with Sales, Delivery, and Service teams. Streamlined operational task tracking and supported revenue recognition processes.
Managed end-to-end customer vehicle delivery journeys, ensuring vehicles, documentation, and CRM records were prepared accurately. Delivered product handovers and collaborated with operations and logistics teams.
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Education
Degrees, certifications, and relevant coursework
Prince2
Prince2 Project Management Practitioner Version 7, Project Management
Training and examination undertaken for Prince2 Project Management Practitioner Version 7 in 2026.
Tesla
Manager Fundamentals, Management
Completed Manager Fundamentals training at Tesla in 2023.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Salary expectations
Social media
Job categories
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