Ricardo Weber
@ricardoweber
Insurance Operations Specialist at Z Seguros Astein reviewing claims and coordinating follow-up across 15+ insurers.
EcuadorWhat I'm looking for
At Z Seguros Astein, I review health insurance claim documents, coordinate outstanding information, and follow claims through resolution. I also help resolve policy, coverage, payment, and renewal issues with clients and more than 15 insurance carriers.
I support approximately 1,200 active policies, including health policies and corporate accounts, while safeguarding sensitive medical and financial records. I prepare policy and coverage comparisons and clarify complex conditions for clients.
Previously, I produced client-facing content at NomadsCast and supported customer relations and sales processes at Car Doctor. At AMN Healthcare, I interpreted between U.S. healthcare professionals and Spanish-speaking patients, handling medical terminology and confidential information.
Experience
Work history, roles, and key accomplishments
Insurance Operations Specialist
Z Seguros Astein
Nov 2025 - Present (11 months)
Review health insurance claim documentation and coordinate follow-up with insurers. Support administration of approximately 1,200 active policies and resolve administrative issues.
Content Writer
NomadsCast
Mar 2024 - Dec 2024 (9 months)
Produced client-facing written content independently while coordinating deliverables with a distributed team.
Commercial Advisor
Car Doctor
Jun 2023 - Mar 2024 (9 months)
Supported customer relations, inquiries, sales processes, and day-to-day operational coordination.
Interpreted communications between U.S. healthcare professionals and Spanish-speaking patients with attention to accuracy, medical terminology, neutrality, and confidentiality.
Education
Degrees, certifications, and relevant coursework
Universidad Técnica Particular de Loja
Degree in progress, Business Administration
Pursuing a degree in Business Administration with an expected completion in 2028. At least two academic years of university-level study completed.
Tech stack
Software and tools used professionally
Availability
Location
EcuadorAuthorized to work in
Salary expectations
Job categories
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