Ricardo Jarauta

Managed a 4-person team to support £2.5M turnover by ensuring on-site jobs ran smoothly and customer satisfaction stayed high. Drove weekly revenue and conversion tracking, produced Power BI/MS reports, and handled escalations while maintaining credit rates below 0.5% annually.

Ran daily operations for the business, ensuring staff, client, and premises needs were maintained to an exemplary standard. Coordinated classes and schedules, managed contracts with schools/third parties and interpreters, and supported marketing and HR requirements.

Supervised daily store operations by counting end-of-day sales, checking deposits, and ensuring stock levels were correctly shelved and accounted for. Acted as a trusted keyholder, supported inventory/bookkeeping practices, and managed security on the shop floor.

Led and organised activities for children aged 5–12, including toy model design and group sports. Handled programme administration by advertising sessions, collecting participant information, inputting data into Excel/Word, and forwarding details to Liverpool City Council.

Organised and showcased Liverpool’s landmarks to foreign students from across Europe as the face of the company. Delivered confident public speaking, used Spanish to engage Spanish clients, and planned group excursions through research and supervision.

Grade: 2:2 (Lower Second Class Honours)

BA(Hons) degree in Architecture (2.2). Developed teamwork and time-management skills through group projects and used digital and model-making tools including laser cutting.

Grade: 3D Design: A; Graphics Design: C; AS Mathematics: C

Completed A Levels and AS with Mathematics, 3D Design, and Graphics Design. Grades included 3D Design (A), Graphics Design (C), and AS Mathematics (C).

Completed GCSEs including Mathematics, Science, and English.