RICARDO BOHORQUEZ
@ricardobohorquez
I manage bilingual customer experiences, corporate accounts, sales, and complex event operations.
What I'm looking for
I've managed customer service, sales, logistics, and account-related activities across U.S. hospitality venues and Colombian advertising agencies. At Kalahary Resort & Convention Center and CamelBack Resort, I supported high-volume guest operations, requests, events, and retention activities in predominantly English-speaking environments.
At Cameron State Inn Wedding Venue, I contributed to end-to-end delivery of more than 80 weddings averaging approximately 230 guests each, coordinating budgets, vendors, commercial conditions, and operational teams.
I've also managed corporate client relationships and multi-project delivery at View Digital, RBM Group, Marketmedios Comunicaciones, and Ogilvy & Mather Colombia. At Ogilvy, I supported domestic and international accounts for brands including Coca-Cola, Mercedes-Benz, Carulla, and British American Tobacco.
I bring bilingual Spanish-English communication, customer-focused problem solving, vendor negotiation, and cross-functional coordination to fast-paced service environments.
Experience
Work history, roles, and key accomplishments
Customer Service Department
Kalahary Resort & Convention Center
Feb 2026 - Jul 2026 (5 months)
Coordinated customer service and logistics operations in high-volume restaurant environments, supporting customers throughout service processes and special requests. Collaborated with operational teams to provide timely solutions and a positive customer experience.
Education
Degrees, certifications, and relevant coursework
LaGuardia Community College
Professional Development, Logistics and Customer Service
2026 - 2026
Completed a course in Logistics and Customer Service.
New York Institute of Technology
Professional Development, Marketing and Sales
2025 - 2025
Completed a course in Marketing and Sales.
The City College of New York (CCNY)
Professional Development, Customer Management
2025 - 2025
Completed a course in Customer Management.
New York University (NYU Stern)
Professional Development, Sales
2024 - 2024
Completed a Sales Workshop.
Politécnico Grancolombiano
Bachelor's Degree, Marketing and Advertising
2007 - 2012
Bachelor's degree in Marketing and Advertising from Politécnico Grancolombiano.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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