Rica Nishitani
@ricanishitani
Experienced content moderator and technical support representative.
What I'm looking for
I am a dedicated professional with three years of experience in the BPO industry, specializing in content moderation and technical support. My journey began in 2015, where I honed my skills in managing user-generated content, ensuring compliance with community guidelines and legal regulations. I take pride in my ability to filter and review content effectively, contributing to a safer online environment.
In addition to my content moderation experience, I have also worked as a Technical Support Representative, where I handled customer inquiries and resolved technical issues related to hardware, software, and networks. My strong communication skills and technical knowledge have allowed me to provide exceptional customer support, ensuring smooth IT operations for clients.
Experience
Work history, roles, and key accomplishments
Technical Support Representative
Hartehanks
Jan 2022 - Jan 2023 (1 year)
Handled customer inquiries and provided troubleshooting for technical issues related to hardware, software, and networks, ensuring smooth IT operations and customer satisfaction.
Content Moderator
Enshored
Jan 2020 - Jan 2021 (1 year)
Responsible for reviewing, filtering, and managing user-generated content on online platforms to ensure compliance with community guidelines and legal regulations, while removing inappropriate or harmful content.
Education
Degrees, certifications, and relevant coursework
Tomas Claudio College
Bachelor of Secondary Education, Education
Bachelor of Secondary Education (MAPEH) focusing on Music, Arts, Physical Education, and Health.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Interested in hiring Rica?
You can contact Rica and 50k+ other talented remote workers on Himalayas.
Message RicaFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
