Open to opportunities

Jeidi User

@jeidiuser

Message

Dedicated content moderator with strong communication and problem-solving skills.

Philippines

Message

What I'm looking for

I am looking for a role that allows me to utilize my skills in a supportive and dynamic environment, with opportunities for growth and development.

I am a dedicated and hardworking individual with a strong background in content moderation and customer support. My experience spans several roles, including my recent position as a Content Moderator at OAMPI Inc., where I honed my skills in maintaining quality and accuracy in online content. I thrive in fast-paced environments and am adept at multi-tasking and problem-solving.

Throughout my career, I have developed excellent typing and data entry skills, allowing me to efficiently manage tasks and communicate effectively with team members and clients. My educational background in Computer Engineering Technology from the Technological University of the Philippines Cavite has equipped me with the technical knowledge necessary to navigate various software programs with ease.

Experience

Work history, roles, and key accomplishments

Current

Content Moderator

Current

OAMPI Inc.

Jul 2021 - Present (3 years 10 months)

Monitored and moderated content to ensure compliance with company guidelines and policies. Applied critical thinking and problem-solving skills to maintain content integrity.

Content Moderation Critical Thinking Data Analysis Communication

Email Support Agent

Telus International Philippines

May 2019 - Jan 2021 (1 year 8 months)

Provided email support to customers, addressing inquiries and resolving issues efficiently. Utilized strong written communication skills to deliver clear and concise solutions.

Email Support Written Communication Customer Service Data Entry

UHW Agent

INFOCOM

Jul 2018 - Jun 2019 (11 months)

Worked as a UHW Agent, providing comprehensive support to users and resolving technical issues. Demonstrated strong multitasking abilities in a fast-paced environment.

Customer Support Multitasking Communication Troubleshooting

UHW Agent

SPI-CRM

May 2017 - Jul 2018 (1 year 2 months)

Served as a UHW Agent, handling various customer service inquiries and support tasks. Maintained high levels of customer satisfaction through effective communication and problem-solving.

Customer Service Communication Problem Solving Data Entry

Education

Degrees, certifications, and relevant coursework

Paliparan National High School

High School Diploma, General Studies

Obtained a high school diploma, completing the final years of secondary education. Developed foundational academic skills across various subjects.

Holy Redeemer School

Secondary Education, General Studies

Attended the initial years of secondary education, focusing on core curriculum subjects. Engaged in a comprehensive academic program to build a strong educational foundation.

Pintong Gubat Elementary School

Primary Education, General Studies

Completed a portion of primary education, focusing on fundamental literacy and numeracy skills. Participated in basic academic and developmental activities.

Emilio Jacinto Elementary School

Primary Education, General Studies

Began primary education, acquiring foundational knowledge in reading, writing, and arithmetic. Engaged in early educational programs to build essential learning competencies.

Technological University of the Philippines Cavite

Diploma, Computer Engineering Technology

Completed a diploma program in Computer Engineering Technology. Focused on the principles and applications of computer hardware and software systems, gaining practical skills relevant to the industry.