Rhuela Mae Roquio

Provided technical support and troubleshooting assistance to clients. Managed and resolved IT-related issues through various communication channels. Documented and tracked customer inquiries, ensuring timely resolution.

Assisted customers with inquiries, billing concerns, and product information. Monitored and analyzed financial transactions for suspicious activities. Investigated fraudulent activities and collaborated with relevant departments for resolution.

Provided administrative and customer support to clients, handling emails, scheduling, and data entry. Managed calendars, set appointments, and coordinated meetings. Conducted online research and prepared reports as needed.

Provided customer support through various channels, ensuring prompt issue resolution. Delivered training to newly hired employees, enhancing their skills and knowledge. Created instructional materials and conducted coaching sessions for continuous improvement.

Handled inbound and outbound calls, resolving customer concerns efficiently. Assisted in processing orders and service applications.

Processed transactions accurately, managed cash and credit payments. Provided excellent customer service and resolved payment-related inquiries.

Managed customer orders, operated POS systems, and ensured quality food service. Maintained cleanliness and organization in the work area.

Pursued a Bachelor of Science in Nursing, gaining foundational knowledge in healthcare. Developed skills relevant to patient care and medical practices.

Completed Senior High School education, building a strong academic foundation. Engaged in various subjects to prepare for higher education.

Undertook Secondary Education, focusing on core academic subjects. Developed essential learning skills and knowledge.

Completed Primary Education, acquiring fundamental literacy and numeracy skills. Established a basic educational background.