Rhonda Lewis

As a seasoned Remote Senior Claims Representative with over 10 years of experience, I have a proven track record of delivering exceptional results while working remotely. I excel in managing and resolving complex claims across diverse insurance lines, maintaining high standards of customer service, and exceeding KPIs. With a strong ability to implement process improvements and collaborate with cross-functional teams in a remote setting, I am confident in my ability to drive results.

I have a strong background in leveraging technology to streamline claims management and ensure regulatory compliance. My expertise in remote communication tools, such as Zoom, Slack, and Microsoft Teams, has enabled me to facilitate seamless team meetings, training sessions, and cross-departmental collaborations.

Throughout my career, I have consistently ranked in the top 5% of claims representatives company-wide for remote performance, customer satisfaction, and resolution speed. I am a results-driven leader with a passion for driving operational efficiency and achieving organizational goals.