Rhonda 1111

As a dedicated customer service specialist, I pride myself on delivering exceptional support and solutions to clients. My journey began in the healthcare sector as a Certified Nursing Assistant, where I developed a strong foundation in compassionate care and effective communication. Over the years, I transitioned into customer service roles, honing my skills in problem-solving and client satisfaction.

At Robbins Research International, I served as the primary point of contact for clients, addressing inquiries related to products, coaching, and events. My ability to collaborate with internal teams ensured that client issues were resolved promptly and effectively. I am known for my dependability, ethical approach, and commitment to maintaining high standards of customer satisfaction.

With experience at Alorica, I developed leadership skills and advanced quickly from a call center representative to an adjudication specialist. My expertise in troubleshooting and de-escalation techniques has been instrumental in providing personalized assistance to clients. I am passionate about creating positive experiences and am always eager to learn and grow in my career.