Operations Coordinator
Looking for a job
Rhea Mae Delima
@rheamaedelima
Team Leader / Data Encoder / ESL Tutor
TurkeyWhat I'm looking for
At EnglishCentral Inc, I coordinate tutor schedules, monitor tutor readiness, and arrange real-time substitutions to help minimize lesson cancellations.
I also review tutor feedback and mentor educators to support their performance, while keeping tutor records accurate and up to date.
Before becoming Team Leader, I delivered ESL lessons at EnglishCentral Inc, adapting instruction to learners’ ages and goals and giving feedback on pronunciation, grammar, and vocabulary.
At Research Now SSI, I conducted customer preference surveys and focus group interviews and analyzed consumer behavior to guide marketing strategies. I hold a B.S. in Business Administration, Marketing Management, from Cebu Technological University.
Experience
Work history, roles, and key accomplishments
EI
Current
Team Leader
EnglishCentral Inc
Aug 2023 - Present (3 years 2 months)
Supervise and coordinate tutor schedules to minimize lesson cancellations. Monitor tutor readiness, implement real-time substitutions, and administer disciplinary actions aligned with company protocols.
EI
ESL Tutor
EnglishCentral Inc
May 2019 - Aug 2023 (4 years 3 months)
Delivered engaging ESL lessons tailored to various learner profiles. Provided real-time feedback on pronunciation, grammar, and vocabulary, and adapted teaching methods according to student age and learning goals.
RS
Market Researcher
Research Now SSI
May 2018 - Nov 2018 (6 months)
Conducted customer preference surveys and focus group interviews. Analyzed consumer behavior to guide marketing strategies.
Education
Degrees, certifications, and relevant coursework
TE
TESDA
Supervising Work-Based Learning, Work-Based Learning
Completed the Supervising Work-Based Learning certification in September 2023.
Cebu Technological University
Bachelor of Science in Business Administration, Marketing Management
2018 - 2022
Pursued a Bachelor of Science in Business Administration with a focus on Marketing Management from 2018 to 2022.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
TurkeyAuthorized to work in
PhilippinesSalary expectations
400k+ TRY
Social media
Job categories
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