Open to opportunities

Miguel Del Mundo

@migueldelmundo

Message

I am an instructor and executive coordinator driving operational excellence.

Philippines

Message

What I'm looking for

I seek roles combining instruction and executive coordination in mission-driven educational organizations where I can support leadership, manage operations and projects, improve processes, and contribute to student and institutional success in a collaborative environment.

I am a detail-oriented instructor and Licensed Professional Teacher with 5+ years of experience delivering high-quality instruction, developing curricula, and engaging in research and professional development while pursuing a master's in education. I design assessments, provide student feedback, and adapt pedagogy to diverse learning needs.

I also bring strong executive support and operations experience, managing calendars, coordinating events and travel, leading cross-departmental projects, and handling confidential information with discretion. I excel at stakeholder communication, project delivery, and creating efficient workflows that enable leaders and teams to focus on strategic priorities.

Experience

Work history, roles, and key accomplishments

Instructor/Executive Coordinator

City College of San Jose Del Monte

Jul 2023 - Jun 2025 (1 year 11 months)

Delivered high-quality instruction and contributed to curriculum development while providing executive support to college leadership, managing calendars, events, and community outreach programs.

Curriculum Design Instructing Executive Support Calendar Management Event Planning Meeting Coordination Research

Project Manager

Labrador Information Transparency, Inc.

Jul 2022 - Sep 2023 (1 year 2 months)

Managed multiple cross-departmental projects and provided executive assistance to senior managers, overseeing timelines, vendor logistics, and delivery of client projects and company events.

Project Management Stakeholder Management Documentation

Operation Associate II

HSBC Electronic Data Processing (Philippines) Limited

Dec 2019 - May 2022 (2 years 5 months)

Supported operational processes for executive and management teams, managed confidential financial and customer data, and investigated potential fraud while drafting formal communications and case reports.

Operational Support Fraud Investigation Customer Service Compliance

Sales Associate II

Concentrix

Mar 2019 - Oct 2019 (7 months)

Delivered premium account support focusing on technical troubleshooting, billing, and escalations, maintaining a customer satisfaction rate above 95%.

Customer Support Technical Troubleshooting Billing Management Salesforce Communication

ESL Teacher

LB Online Inc.

May 2018 - Feb 2019 (9 months)

Delivered online English instruction to kindergarten students, designed lesson plans, assessed learner progress, and adapted pedagogical techniques to improve engagement.

English Instruction Lesson planning Assessments Classroom Management Remote Teaching TESOL Student Engagement

Education

Degrees, certifications, and relevant coursework

Polytechnic University of the Philippines

Master of Arts in Education, Teaching in Challenged Areas

2022 -

Pursuing Master of Arts in Education specializing in Teaching in Challenged Areas at Polytechnic University of the Philippines and currently a candidate for graduation.