Open to opportunities

Aerhon Lanz Tabuelog

@aerhonlanztabuelog

Message

Dedicated operations team manager with strong communication and leadership skills.

Philippines

Message

What I'm looking for

I am looking for a dynamic role that allows me to leverage my skills in management and communication while fostering a collaborative and growth-oriented company culture.

I am an operations team manager with a passion for developing and utilizing my skills in fast-paced environments. My experience at Alorica has honed my customer service abilities, allowing me to execute tasks with a focus on quality and efficiency. I thrive in roles that challenge me to grow and contribute meaningfully to my team.

Throughout my academic journey at Cebu Technological University, I have developed a strong foundation in industrial technology, complemented by my leadership roles in various student organizations. My commitment to excellence is reflected in my recognition as a Cebuano Youth Ambassador and my achievements in creative writing and journalism.

Experience

Work history, roles, and key accomplishments

Image and Audio Annotator

Freelance

Jan 2023 - Present (2 years 6 months)

Performed image and audio annotation tasks for various projects. Ensured accuracy and quality in data labeling.

Data Labeling Quality Assurance

Operations Team Manager

Alorica

Jan 2022 - Present (3 years 6 months)

Managed and led an operations team, ensuring efficient workflow and achievement of targets. Oversaw daily operations and provided guidance to team members.

Team Management Operations Management Leadership Performance Monitoring Coaching

Customer Service Representative

Accenture Philippines

Jan 2021 - Present (4 years 6 months)

Provided customer support and resolved inquiries for clients. Maintained high levels of customer satisfaction.

Customer Service Communication Skills Problem Solving Conflict Resolution CRM Software

General Instructor / ESL Tutor / TOEFL Teacher

SMEAG Global Education Inc.

Jan 2019 - Present (6 years 6 months)

Instructed students as a General Instructor, ESL Tutor, and TOEFL Teacher. Developed and delivered engaging lessons to diverse learners.

ESL Curriculum Development Teaching Public Speaking

Education

Degrees, certifications, and relevant coursework

Cebu Technological University

Bachelor of Industrial Technology, Interior Design Technology

Activities and societies: News and Sports Junior Editor (The Nation Builder), Former Staffer / News writer / Photojournalist (The Nation Builder), ROTC Basic Graduate (2018-2019), Working Student Awardee 2019, Cebuano Youth Ambassador Top 100 Cebuano Youth Ambassador under Barkada Campout

Pursued a Bachelor of Industrial Technology with a specialization in Interior Design Technology. Gained foundational knowledge and practical skills relevant to industrial processes and interior design principles.