Reza Aditya
@rezaaditya
Experienced Content Moderator ensuring safe, respectful online platforms through policy-based moderation.
MalaysiaWhat I'm looking for
I’m a Content Moderator focused on maintaining the integrity of online platforms. I identify and flag inappropriate content—offensive language, graphic images, hate speech, or spam—using moderation tools to track, report, and resolve violations.
In my Content Moderator role (Kuala Lumpur - Malaysia, 2023 - 2026), I help maintain a positive user experience by ensuring a safe and respectful online environment. I also ensure content adheres to community guidelines, legal policies, and platform standards.
Previously, as a Content Moderator (Bangkok - Thailand, 2020 - 2023), I collaborated with other teams (legal, support, and technical) to address content-related issues. I maintained a thorough understanding of community standards, policies, and trends while supporting consistent decisions.
Before content moderation, I worked as a Business Intelligence Analyst (Jakarta - Indonesia, 2015 - 2019), identifying development needs to streamline operations and improve efficiency and profitability. Earlier, with HSBC HOLDINGS PLC (Jakarta - Indonesia, 2012 - 2013) in a Customer Call Center role, I focused on critical thinking and retaining credit card customers.
Experience
Work history, roles, and key accomplishments
Identified and flagged inappropriate content such as offensive language, graphic images, hate speech, or spam. Used moderation tools to track, report, and resolve content violations to maintain a safe and respectful online environment.
Content Moderator
TDCX
Jan 2020 - Jan 2023 (3 years)
Ensured content adhered to community guidelines, legal policies, and platform standards. Collaborated with other teams (e.g., legal, support, and technical) to address content-related issues and stayed current on community standards, policies, and trends.
Business Intelligence Analyst
MyRepublic
Jan 2015 - Jan 2019 (4 years)
Identified development needs to streamline and improve operations for efficiency and profitability. Produced reports using office applications and supported business process improvement with tools such as Excel, PowerPoint, and Tableau.
Handled customer interactions in a call center setting, including retaining credit card customers. Applied critical thinking to support customer needs.
Education
Degrees, certifications, and relevant coursework
Darma Persada University
Bachelor of English Literature, English Literature
2006 - 2011
Bachelor of English Literature from Darma Persada University from 2006 to 2011.
Tech stack
Software and tools used professionally
Availability
Location
MalaysiaAuthorized to work in
Job categories
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