Reya User

Managed customer experience by diagnosing technical issues with products, assisting with billing tasks, and enhancing customer satisfaction through effective communication. Demonstrated commitment with perfect attendance.

Provided freelance services to medical companies, focusing on customer acquisition and management while generating valuable insights for operational improvements.

Efficiently managed multiple screens to handle inbound/outbound calls, resolve billing queries, and address work order issues while ensuring prompt email responses.

Engaged with customers via email and text to drive lead generation and customer growth, ensuring high levels of customer engagement.

Conducted lead acquisition by initiating contact with potential customers, promoting products, and following up to convert leads into sales.

Started as a cashier and progressed to manage the self-checkout area and the Fuel Center, demonstrating leadership and customer service skills.

Served as a cashier in a high-traffic location, managing cash drawers and ensuring excellent customer service by addressing and resolving issues.

Maintained a strong academic record in school. Demonstrated commitment and discipline with perfect attendance. Took on the responsibility of looking after family, showing maturity and compassion.