Reyan San Juan

I am a motivated, detail-oriented virtual assistant and customer service professional with hands-on experience in eCommerce and travel support. I consistently deliver quick, friendly, and accurate customer service across platforms like Shopify and Richpanel, and I have managed bookings, refunds, exchanges, and logistics coordination.

My background includes travel booking support, itinerary management, and resolving complex customer issues to maintain satisfaction and loyalty. I also contributed to a local restaurant's digital presence using Canva, developing campaigns that increased engagement and in-store visits.

I hold the Google IT Support Professional Certificate and a Meta Social Media Management certification, and I bring strong communication, problem-solving, and technical troubleshooting skills to roles requiring administrative support, customer relations, and digital content management.