Looking for a job

Reshma Shrivastava

@reshmashrivastava

Salesforce Administrator at Girikon Inc who consolidated data from 30+ acquired companies into a unified Salesforce org.

United States

Message

At Girikon Inc, I led post-acquisition migrations for 30+ acquired companies, consolidating millions of leads, accounts, and contacts into a unified Salesforce org. I also administered and supported a 2,000+ user platform.

I ran 75+ end-to-end campaigns and redesigned lead acquisition, improving opportunity conversion by 38%. My Salesforce work spans Sales Cloud, Service Cloud, Flow automation, data governance, and nonprofit organizations; I hold Salesforce Administrator, Sales Cloud Consultant, and Platform App Builder certifications.

Experience

Work history, roles, and key accomplishments

Current

Salesforce Administrator

Current

Girikon Inc

Mar 2021 - Present (5 years 7 months)

Led post-acquisition data migration for 30+ acquired companies, consolidating millions of records into a unified Salesforce org. Ran 75+ campaigns and redesigned lead acquisition, improving opportunity conversion by 38%.

Sales Cloud Service Cloud Flow Automations Data Migration Data Management Campaign Management Lead Management Opportunity Management Salesforce Administration User Support

Salesforce Administrator

Nonprofit Org

Jan 2020 - Mar 2021 (1 year 2 months)

Deduplicated and cleaned 500,000+ records using Data Loader. Configured and administered Nonprofit Success Pack (NPSP) and led Lightning Experience rollout for multiple orgs.

Data Loader Data Management Salesforce NPSP Lightning Experience Salesforce Administration

Salesforce Administrator

Upaya – The Solution Inc

Nov 2017 - Jun 2019 (1 year 7 months)

Served as onsite Salesforce point of contact for 5+ client accounts supporting inside sales teams. Maintained and enhanced Sales Cloud for U.S. sales reps while integrating NetSuite administration.

Sales Cloud NetSuite Integration User Training Requirements Gathering Stakeholder Management

CRM Admin & QA Consultant

Visitors Coverage Inc

Jan 2014 - Nov 2017 (3 years 10 months)

Administered core CRM architecture including roles, profiles, sharing rules, custom objects, and page layouts. Built and executed test plans and cases, tracking functionality and performance during UAT.