Open to opportunities

Renelle Misquitta

@renellemisquitta

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I’m an assistant pastry chef and chocolatier who crafts desserts and excels in customer-focused problem solving.

India

Message

What I'm looking for

I’m looking for a role in a quality-focused pastry or chocolate kitchen where I can produce designer desserts, follow strict food-safety standards, and grow my culinary skills while contributing to smooth, customer-ready service.

I’m a culinary graduate with a strong foundation in pastry and chocolatier work, supported by hands-on training and real kitchen responsibility. After completing my Bachelor of Arts (Culinary Arts), I built practical experience through internships and assistant roles focused on daily production, consistency, and quality.

In my assistant pastry positions, I prepared cakes, pastries, croissants, croissants and croissant-style items, desserts, and designer chocolates with soft centres and homemade fillings. I also supported kitchen operations by maintaining cleanliness across food preparation areas, ensuring proper disposal, and following food safety and sanitation regulations, while managing ingredient stock and storage with careful rotation.

I bring a customer-focused mindset from my time in a voice process role, where I worked to resolve customer issues and complaints, take ownership, and contribute to timely resolution and improved satisfaction. I’m especially proud of executing an order of 300+ chocolate boxes (each box containing 9 different flavoured Bon Bons) for festive corporate and retail demand.

Experience

Work history, roles, and key accomplishments

JP Morgan Chase Voice Process

Concentrix

Jan 2025 - Dec 2025 (11 months)

Handled retail and business customer issues by resolving complaints and taking ownership to provide timely resolution using FCR. Worked to reduce complaints and improve customer satisfaction.

Customer Service Complaint Resolution Issue Ownership Customer Satisfaction

Assistant Pastry Chef & Chocolatier

Milton’s - The Bake Shop

May 2022 - Dec 2024 (2 years 7 months)

Prepared cakes and a variety of pastries and desserts, including croissants and danish. Produced designer chocolates and helped execute 300+ chocolate boxes for festive seasons across corporate and retail.

Chocolate Cake Preparation Fresh Cream and Buttercream Preparation Cake Preparation Pastry and Dessert Production Croissants (Manual Dough Preparation)Danish Puffs Chocolatier Work Chocolate Design Festive Chocolate Box Production

Assistant Pastry Chef

Mahek’s Atelier

Oct 2021 - Mar 2022 (5 months)

Assisted in preparing pastries, cakes, pies, puddings, breads, and designer chocolates. Supported kitchen cleanliness, stock inventory, and adherence to food safety and sanitation procedures.

Pastry Baking Chocolate Design Food Area Cleaning Disinfection Food Safety Equipment Maintenance Inventory Management Stock Rotation

Internship Training

Theobroma Foods Private Limited

May 2018 - Jul 2018 (2 months)

Completed internship training at a central kitchen across breads, brownies, pastry, and hot kitchen departments. Supported college-organized events and various outdoor catering activities.

Central Kitchen Training Brownie Baking Pastry Hot Kitchen Outdoor Catering Support Event Support

Education

Degrees, certifications, and relevant coursework

Sheila Raheja Hotel & Catering School

Bachelor of Arts (Culinary Arts), Culinary Arts

2018 - 2020

Grade: Cumulative GPI 7.38/10 (70.11%); FYB.A Sem I (B+), Sem II (A); SYB.A Sem III (B+), Sem IV (A); TYB.A Sem V (B+), Sem VI (A)

Bachelor of Arts (Culinary Arts) affiliated with the University of Mumbai, completed across FYB.A (2018), SYB.A (2019), and TYB.A (2020). Earned a cumulative grade performance index of 7.38/10 (70.11%).