Open to opportunities

Renee Thompson

@reneethompson1

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People-first HR Generalist (SHRM-CP) with 7+ years driving compliant employee relations and talent programs.

United States

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What I'm looking for

I’m looking to step into an HR role where I can drive scalable HR practices, coach leaders, and ensure compliant, high-performance operations—while building trust across frontline teams and improving engagement and safety.

I'm a SHRM-CP certified Human Resources professional with experience supporting employees throughout the entire employment lifecycle—from recruiting and onboarding to benefits administration, payroll, compliance, and employee relations. I enjoy creating organized, people-focused HR processes that help employees feel supported while ensuring organizations remain compliant and efficient.

My background includes administering employee benefits, processing payroll, maintaining HRIS data, coordinating leave administration, supporting recruitment efforts, and partnering with leadership to solve workplace challenges. I take pride in my attention to detail, ability to handle confidential information with integrity, and commitment to providing exceptional service to both employees and leadership.

I believe HR is most effective when it balances compliance with compassion. Whether I'm answering benefit questions, improving administrative processes, or helping employees navigate important life events, I strive to make every interaction professional, approachable, and meaningful.

As a lifelong learner, I earned my SHRM-CP certification to deepen my knowledge and stay current with evolving employment laws and HR best practices. I'm passionate about continuous improvement and always looking for opportunities to expand my expertise in benefits, payroll, HR operations, and employee experience.

Experience

Work history, roles, and key accomplishments

Current

HR Generalist

Current

National Distributors, Inc.

Aug 2025 - Present (11 months)

Serve as an HR partner to operations and distribution teams, advising leaders on coaching, corrective action, and performance plans for consistency and compliance. Manage end-to-end hourly and professional recruiting, payroll processing in ADP Workforce Now, and maintain audit-ready personnel files and HRIS data.

HR Generalist

D&G Machine

Jun 2023 - Aug 2025 (2 years 2 months)

Provided full-spectrum HR support for a manufacturing workforce, covering recruiting, onboarding, benefits, employee relations, and policy application across shifts. Led hourly hiring cycles and managed employee relations matters, including investigations and progressive discipline aligned with policy and labor law.

Recruiting Hourly Hiring Onboarding Benefits Administration Employee Relations Investigation Policy Application Labor Law HR Communications Pulse Surveys Engagement Retention Avoidable Turnover Reduction Compliance FMLA training coordination Incident Follow Ups

Service Advisor

Auto Care Plus

Oct 2022 - May 2023 (7 months)

Delivered frontline client service and coordinated service workflows, strengthening communication, expectation-setting, and conflict-resolution skills. Applied these strengths to support transferable people-coaching and conflict management in HR contexts.

Frontline Services Workflow Coordination Communication Conflict Resolution

Claims Adjuster

AAA of Northern New England

Sep 2021 - Oct 2022 (1 year 1 month)

Managed end-to-end auto/property claims by conducting investigations, documenting case details, and negotiating outcomes. Built skills in fact-finding, objectivity, and compliance rigor relevant to HR casework.

Claims Management Investigation Documentation Negotiation Fact Finding Compliance

Senior Ability Analyst

The Hartford Insurance

Jan 2019 - Mar 2020 (1 year 2 months)

Administered STD and FMLA claims and coordinated with medical/rehab teams to support protected leave administration. Managed benefits and accommodations-related case activity with an emphasis on compliance and coordination.

STD Claims Administration FMLA Claim Administration Benefits Administration Accommodations

Technical Support Consultant

IDEXX

Oct 2016 - Jun 2018 (1 year 8 months)

Provided technical support for diagnostics hardware/software, handling stakeholder communication, ticket triage, and documentation. Applied consistent documentation and case-tracking practices to support data accuracy.

Technical Support Documentation HRIS Accuracy (Data Integrity In Case Tracking)

E-Commerce Manager

Goodwill of Northern New England

Dec 2011 - Jul 2015 (3 years 7 months)

Led a Level V e-commerce operation with $4–$5M in annual sales, supervising staff and managing scheduling. Managed performance using KPI tracking to drive results.

E Commerce Operations Team Supervision Scheduling KPI Management Sales Operations People Leadership