At Di Bartolo, my independent travel agency, I manage travel operations end to end, from client acquisition and reservations to supplier contracts, pricing, and customer service. I arrange domestic and international travel, including flights, accommodation, cruises, packages, and insurance.
I independently coordinated logistics for major corporate events, including approximately 1,000 hotel room nights, coach procurement, shuttle scheduling, passenger identification, and on-site execution. I also manage itinerary changes and time-sensitive booking issues for clients.
At Koglin Travel Agency, I planned group travel and event projects, including cruise operations for groups involving up to 2,000 travelers and annual corporate exhibitions. I negotiated with hotels, venues, caterers, and transportation providers, and coordinated accommodation, catering, and transfers.
Earlier, I worked in hotel guest services in Brazil and France, handling reception, reservations, and international visitor support. I used Opera, PC System, TARS, and Hotix, and have formal training and previous hands-on experience with Amadeus GDS.
