Camilla Craveiro da Fonseca

Lead end-to-end incentive travel programmes, congresses, trade fairs and corporate events in Brazil and internationally, aligning client objectives, scope, budgets, timelines, and operational requirements. Develop proposals and project plans, negotiate with clients and suppliers, and coordinate multidisciplinary teams through planning, execution, and close-out.

Managed approximately 200 international travellers/bookings per month, including air, hotel, car rental and ancillary services, supporting demanding and VIP clients. Coordinated complex international itineraries, operational changes and travel documentation using Sabre, Amadeus and online booking tools.

Provided direct support to the CEO and directors, coordinating priorities, meetings, travel, suppliers, contracts, facilities and administrative operations. Managed purchases, payments, contracts and supplier relationships, and led implementation of Salesforce and VExpenses.

Managed corporate clients and travel agencies, strengthening strategic relationships, identifying opportunities and supporting account growth. Conducted consultative client visits, negotiated corporate agreements, supported corporate events and trade fairs, and presented tailored travel solutions.

Managed corporate accounts and agency relationships, supporting commercial initiatives, client relationships and tailored travel solutions.

Managed strategic client relationships across entertainment, corporate travel and events, coordinating service requirements and strengthening partnerships.

Built strong capabilities in safety, customer service, organization, multicultural communication and high-pressure international operations across routes to Japan, Asia and the United States.

Handled check-in, boarding and flight revenue closing, developing operational discipline, customer service and attention to detail.

Bachelor's Degree in International Relations from Universidade Estácio de Sá, completed in 2012.