At Manisha Bhalla DMD PC, I verify patients’ dental insurance eligibility and benefits before appointments. I check deductibles, annual maximums, benefit percentages, and in-network and out-of-network coverage.
At Wipro Philippines, I responded to provider inquiries about policies, bills, and services for a medical healthcare account. I also investigated denied claims by following up with insurance companies and patients while adhering to HIPAA and company policies.
At Stratus, I verified dental insurance benefits, submitted claims and prior authorizations, and followed up on appealed claims. I also handled patient communication by email and fax, along with outbound and confirmation calls.
