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Jyselle Jimenez

@jysellejimenez

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Dental billing and virtual assistance specialist using Dentrix Ascend to verify benefits and submit clean claims.

Philippines

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What I'm looking for

I’m looking for work that draws on my experience in dental billing and healthcare administration, as well as virtual assistance and digital operations.

In my Dental Biller & Virtual Assistant role, I managed patient bookings, verified insurance benefits using Dentrix Ascend, and submitted clean claims. I also updated patient records while following HIPAA and PHI compliance guidelines.

In a BPO dental PDP healthcare account, I handled benefits verification, claims adjudication, and denials management, and earned Class Valedictorian status during specialized healthcare training. As a Virtual Assistant, I used GoHighLevel for prospecting and CRM management and built websites with WordPress, Astra, and Spectra.

Experience

Work history, roles, and key accomplishments

Dental Biller & Virtual Assistant

Remote

Jan 2025 - Present (1 year 9 months)

Managed end-to-end patient bookings and calendar scheduling, conducted real-time insurance verification and benefits breakdown using Dentrix Ascend, and processed billing inquiries and clean claims. Updated patient records while adhering to HIPAA and PHI compliance guidelines.

Dentrix Ascend Insurance Verification Patient Scheduling Billing HIPAA PHI Compliance

Virtual Assistant

Remote

Jan 2025 - Present (1 year 9 months)

Managed end-to-end prospecting and cold calling campaigns using GoHighLevel and built custom websites using WordPress/Astra/Spectra. Expert-level mastery of GoHighLevel for CRM management and lead nurturing.

GoHighLevel WordPress Astra Spectra CRM Lead Nurturing Cold Calling

Social Media Manager

Remote

Jan 2023 - Present (3 years 9 months)

Managed social media accounts for postings and announcements, created content, organized community events, and coordinated project planning for various community initiatives.

Social Media Management Content Creation Event Coordination Project Planning

BPO Dental PDP Healthcare Account

BPO

Jan 2022 - Present (4 years 9 months)

Achieved Class Valedictorian status with a near-perfect score of 98.63% and managed dental insurance workflows including benefits verification, claims adjudication, and denials management. Utilized Legacy and Insight software to audit patient records and resolve billing discrepancies.

Benefits Verification Claims Adjudication Denials Management Legacy Insight PHI Compliance