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Remmingtone Milambo

@remmingtonemilambo

Fintech and payments manager at MTN Mobile Money Zambia, expanding 41 remittance corridors and growing remittance revenue 30%.

Zambia

Message

What I'm looking for

I'm seeking leadership roles across fintech, mobile money, digital payments, international remittances, cross-border payments, interoperability, product management, partnerships, strategy, and commercial growth across Zambia, Africa, and selected international markets.

At MTN Mobile Money Zambia, I lead the Remittances & Interoperability portfolio, connecting MoMo customers with banks, international remittance networks, merchants, and wider financial ecosystems. I expanded propositions across 41 live outbound corridors and delivered approximately 30% year-on-year remittance revenue growth during my tenure as manager.

I led end-to-end delivery of the MoMo Virtual Card and have worked on cross-border merchant payments, wallet-to-bank and bank-to-wallet services, ATM cash-out, and bank and national-switch integrations. My work spans product strategy, pricing, partner negotiations, UAT, integrations, and performance optimisation.

Earlier at MTN FINTECH / MTN MOBILE MONEY ZAMBIA, I supported remittance, lending, and banktech propositions and coordinated integrations and post-deployment activities. At VODAFONE ZAMBIA, I contributed to commercial initiatives associated with a 45% increase in quarterly online device sales and a 20% improvement in airtime sales through the mobile application.

Experience

Work history, roles, and key accomplishments

Current

Manager - Remittances & Interoperability

Current

MTN Mobile Money Zambia

Jan 2025 - Present (1 year 9 months)

Leads the Remittances & Interoperability portfolio, connecting MoMo customers to banks, international remittance networks, merchants and wider financial ecosystems. Expanded international remittance propositions across 41 live outbound corridors and delivered approximately 30% year-on-year remittance revenue growth.

Product Strategy Negotiation Pricing Go To Market UAT Integration SQL Excel Data Analysis Stakeholder Management

Analyst - Remittance, Lending & Banktech

MTN Fintech / MTN Mobile Money Zambia

Oct 2022 - Jan 2025 (2 years 3 months)

Supported development and management of remittance, lending, banking integration and digital financial services propositions. Translated commercial requirements into product enhancements and coordinated UAT, service readiness and post-deployment activities.

Product Management Requirements Analysis UAT Data Analysis SQL Excel Partner Integration

Commercial Officer

Eccentric Engineering Limited

Jun 2020 - Sep 2022 (2 years 3 months)

Managed commercial activities supporting telecommunications and device distribution, including Zamtel product distribution in Luapula Province. Developed distribution and market-development initiatives for itel products and managed digital marketing activities.

distribution management Market Development Digital Marketing Campaign Planning

Products & Services Specialist

Vodafone Zambia

Jan 2019 - Mar 2020 (1 year 2 months)

Managed product and commercial initiatives across the consumer portfolio using customer behaviour and market insight to identify growth opportunities. Contributed to a 45% increase in quarterly online device sales and a 20% improvement in airtime sales through the mobile application.

Product Management Commercial Strategy Consumer Insights Competitive Analysis Sales Initiatives

Youth Segment Specialist

Vodafone Zambia

Jan 2018 - Jan 2019 (1 year)

Managed initiatives to grow and retain the youth and student segment and supported commercialisation of data and Wi-Fi propositions associated with a 20% increase in overall business revenue. Developed business cases, pricing proposals and go-to-market plans for segment-specific products.

Segment Management Business cases Pricing Go To Market Data and Wi Fi Propositions

Customer Experience Quality Assurance

Vodafone Zambia

Jan 2017 - Jan 2018 (1 year)

Managed customer queries, billing issues and escalations while identifying recurring service issues affecting customer experience. Recognised as the most effective query-resolution champion within a team of 10 representatives.

Customer Service Query Resolution Billing Escalation Management