Chisela Jacob Mukupa

Spearheaded commercialization of a frontier digital payments platform for Corporate & Investment Banking, driving 75% YoY payments portfolio growth and increasing product utilization 82.7% within eight months by delivering client-focused payment solutions.

Delivered business strategy and digital transformation advisory to 20+ East African businesses, driving average client revenue increases of ~70% and leading go-to-market initiatives across multiple sectors.

Redesigned digital business development funnel, achieving a 300% increase in client acquisition in under a year and developed a Business Support Organization database that increased funding access for female entrepreneurs by 50%.

Led the Launchpad consulting division, designing business case challenges and partnerships, and implemented a records management tool for CarePay that reduced data latency by 95%.

Designed go-to-market strategies including for SWVL, contributing to a 30% market share increase and drove digital strategies that grew consumer registrations by 60% within a year.

Secured partnerships and funding that increased organizational funding by 80% and executed a regional go-to-market strategy enabling expansion into Zimbabwe and broader Southern Africa.

Grade: 4.4/5.0

Completed the ALX Launchpad programme and received a Certification of Excellence with a 4.4/5.0 rating.

Grade: Distinction (First-Class Honours)

Completed a double major in Economics and International Relations, graduating with Distinction (First-Class Honours).

Grade: A - High Distinction

Completed International Cambridge (IGCSE) examinations with high distinction.