remas rabie
@remasrabie
Aspiring Customer Success Analyst with strong communication skills.
What I'm looking for
I am a motivated and detail-oriented aspiring Customer Success Analyst with a background in biology. My strong communication, organization, and problem-solving skills enable me to deliver exceptional customer experiences. I have experience in customer service, team coordination, and content creation, which I believe are essential for success in this role.
Currently, I provide customer support through email and messaging platforms while coordinating virtual team meetings to ensure clear internal communication. I also create written content for newsletters, emails, and social media platforms, responding to client inquiries with timely and efficient solutions. My adaptability and tech-savviness allow me to thrive in fast-paced environments, making me a valuable addition to any remote team.
Experience
Work history, roles, and key accomplishments
Customer Service & Administrative Support
Freelance / Volunteer Roles
Jan 2022 - Present (3 years 5 months)
Provided customer support through email and messaging platforms, ensuring timely and efficient solutions to client inquiries. Coordinated virtual team meetings and managed administrative tasks, facilitating clear internal communication and schedule management.
Education
Degrees, certifications, and relevant coursework
Hashemite University
Bachelor of Science, Biology
Currently pursuing a Bachelor of Science in Biology, focusing on fundamental biological principles and scientific methodologies. Engaged in coursework covering various aspects of life sciences.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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